We performed a comparison between BlackBerry Enterprise Mobility Suite and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"For the price, the features included with Microsoft are appealing."
"It is a very stable and scalable cloud-only solution."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Fortunately, now everything is streamlined into a single, unified platform."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"It works well if you have a Microsoft environment."
"It is a helpful tool to manage BYOD policies."
"It has a good ease of use, and its intuitive."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"We were able to utilize Android for Work-Premium in BlackBerry Android devices."
"The technical support for the solution is excellent."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"It does support hardware and operating system configurations from every angle."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"It is very reliable, and their support is excellent."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"The installation is very straightforward."
"The company's support is the best. That'd be the number one thing."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"The most valuable features are remote control and geo-fencing."
"The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly."
"The configuration could be better by consolidating options and making it simpler."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"More integration with monitoring tools is needed."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"It needs incorporation of Knox, ZeroTouch, etc."
"The installation could be improved to be simplified."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"From the past to the present, before mobility location, we frequently required a restart."
"The initial installation could be simplified."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"In the next release, they should make it easier to migrate."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
"Improving the reporting section would be beneficial for enhancing the product's overall functionality."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"For the most part, the application deployment works well. Occasionally, when moving a gun, we'll see that we have to manually intervene, when working with the setup."
"The product’s features for managing Windows devices need improvement."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and Ivanti Neurons for MDM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and Ivanti Neurons for MDM.
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