We performed a comparison between BlackBerry Enterprise Mobility Suite and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"Autopilot is the most valuable feature of Microsoft Intune."
"Great for software update needs, operating system version updates, and security policy enforcement."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"Remote Wipe and Autopilot is one of the best features."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The containerization of the workspace is what we have found to be the most valuable."
"It has a good ease of use, and its intuitive."
"It gives us the ability to have a container and the most secure possible application."
"The technical support for the solution is excellent."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It does support hardware and operating system configurations from every angle."
"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"The most valuable feature is the fact that I can manage my devices remotely."
"The other one would be just how easy it is to deploy applications."
"The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely."
"It has a user-friendly menu that helps manage special purpose devices for security."
"It is very reliable, and their support is excellent."
"The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly."
"It's been very stable over the past few years."
"It helps in enrolling, managing, and relocating the devices quickly."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The configuration and pricing can be improved."
"Some enrollment features could be improved."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"The initial installation could be simplified."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"The interface could be improved."
"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."
"They have legacy design architecture, and sometimes the support isn't helpful."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"I would like them to improve the process of enrolling Android devices. It's much more difficult to enroll Android devices than it is Windows CE devices. There are a lot more steps required."
"SOTI MobiControl could improve by being more user-friendly."
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and Ivanti Neurons for MDM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and Ivanti Neurons for MDM.
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