We performed a comparison between Nagios XI and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Script Module in Nagios is really easy to use and is really cost efficient."
"The dashboard allows you to see what's going on in the overall system."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The installation is no problem. I've installed Nagios several times."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"I can monitor a software made in-house to software of bigger companies."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The solution is very stable. It's reliable and efficient."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"Tickets by e-mail, with actions by hastag."
"It's easy to understand."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It was easy to integrate Spiceworks with our existing setup."
"The most valuable features are the inventory and personalization."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The interface could be more user-friendly."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The product does not have SAP monitoring."
"The reporting structure could be more streamlined."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"The GUI must be improved."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Sometimes, it can be difficult to integrate what you need."
Nagios XI is ranked 8th in IT Infrastructure Monitoring with 54 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Nagios XI is rated 8.2, while Spiceworks is rated 7.8. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Nagios XI vs. Spiceworks report.
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