We performed a comparison between Nagios XI and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can monitor a software made in-house to software of bigger companies."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"The dashboard allows you to see what's going on in the overall system."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"This is a very good solution and it is simple to use, for any company."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"It's easy to understand."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"Spiceworks is generic and free."
"The solution is easy to use and easy to manage."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"Tickets by e-mail, with actions by hastag."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The interface could be more user-friendly."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The product's stability could be even better."
"The installation and monitoring need improvement."
"Open-source software is usually not user-friendly."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
"The GUI must be improved."
"Sometimes, it can be difficult to integrate what you need."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
Nagios XI is ranked 8th in IT Infrastructure Monitoring with 54 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Nagios XI is rated 8.2, while Spiceworks is rated 7.8. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and Icinga, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Nagios XI vs. Spiceworks report.
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