We performed a comparison between Nagios XI and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The most valuable feature is the monitoring of processes."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"It is an open-source platform with valuable features for performance and stability."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"I can monitor a software made in-house to software of bigger companies."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It's easy to understand."
"It was easy to integrate Spiceworks with our existing setup."
"The most valuable features are the inventory and personalization."
"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."
"The solution is very stable. It's reliable and efficient."
"Spiceworks is generic and free."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"I would like to see support for notification via SMS."
"The reporting structure could be more streamlined."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"Open-source software is usually not user-friendly."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The product's stability could be even better."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
Nagios XI is ranked 8th in IT Infrastructure Monitoring with 54 reviews while Spiceworks is ranked 32nd in IT Infrastructure Monitoring with 47 reviews. Nagios XI is rated 8.2, while Spiceworks is rated 7.8. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Nagios XI vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.