We compared Nagios XI and Zabbix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. Zabbix is a free, open-source solution, but users can purchase support services and additional features.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Users say that Zabbix provides a cost-effective solution.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise.
"We can manage the entire system across the network and troubleshoot the pain points."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"The solution is pretty stable."
"I can monitor a phone on a desk to very big servers of any company."
"The dashboard allows you to see what's going on in the overall system."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"Health and communication links availability."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"There is less computing power needed for scaling."
"The product is very stable."
"Zabbix is scalable."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"The solution is quite mature and very stable."
"It has an intuitive UI with beautiful graphs and customizable maps."
"The Wi-Fi side needs improvement."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The interface could be more user-friendly."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"Open-source software is usually not user-friendly."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The product's stability could be even better."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
"The integration of the product is not so easy, especially when it comes to the application database."
"The networking monitor is not too easy to work with."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"Having a more customizable interface and dashboard would be an improvement."
"Look and feel."
"The performance reporting could be improved."
"Zabbix can use better documentation and support for troubleshooting."
Nagios XI is ranked 8th in Cloud Monitoring Software with 54 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 96 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Icinga, Wireshark and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
See our list of best Server Monitoring vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano