We compared Nagios XI and Zabbix based on our users' reviews across several parameters. After reading all of the collected data, you can find our conclusion below.
Nagios XI is praised for its ease of deployment, real-time monitoring capabilities, and comprehensive reporting features. However, users have raised concerns about the outdated interface, lack of detailed documentation, and limited customizability of alerts. Zabbix is lauded for its comprehensive monitoring capabilities, customizable alerting system, user-friendly interface, and responsive customer service. Users appreciate the value of their investment and reasonable pricing of Zabbix, though some have suggested improvements in the user interface, documentation, and scalability.
Features: Nagios XI boasts ease of monitoring multiple systems and customizable alerts. Zabbix excels in comprehensive monitoring, user-friendly interface, and extensive reporting. Nagios XI emphasizes integration capabilities. Zabbix focuses on monitoring various system aspects.
Pricing and ROI: Nagios XI has a minimal setup cost, while Zabbix has no setup costs. Nagios XI offers transparent pricing and value for investment, while Zabbix users find the pricing reasonable and the licensing flexible. Both are considered competitive options in terms of cost., Nagios XI users noticed improved productivity, efficiency, and system visibility with quick issue resolution and cost savings. Customizable alerts prevented downtime, ensuring smooth operations. Zabbix users reported positive outcomes, proving to be a valuable investment for their organization.
Room for Improvement: Nagios XI users have cited outdated interface, lack of detailed documentation, limited customizability of alerts, and high cost as areas needing improvement. Zabbix users suggest enhancing user interface, providing better documentation, improving scalability, and performance.
Deployment and customer support: Nagios XI has a range of deployment options with different complexity levels. Zabbix's setup can vary in difficulty and may require clear documentation and customization for success. Deployment durations for Nagios XI range from 30 minutes to a few months, while for Zabbix, it can take hours to weeks. Customers of Nagios XI appreciate the efficient technical support provided, though there are occasional delays in being connected to the appropriate representative. Zabbix users favor self-help resources such as manuals and community forums.
The summary above is based on 54 interviews we conducted recently with Nagios XI and Zabbix users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"It's great for monitoring IT services infrastructure."
"Nagios XI helped me to draw the network and check for system failures."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"An excellent solution that is easy and intuitive to implement."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"Zabbix is very easy to implement."
"The most valuable feature is service assurance."
"The product is very stable."
"Zabbix is scalable."
"It's a flexible solution."
"The solution is quite mature and very stable."
"The most valuable features in Zabbix are those that help us overcome bottlenecks in CPU usage, as well as reduce memory delay. I know that we have only reached the tip of the iceberg of what Zabbix's features can do for us, and we have not used all of them yet."
"The Wi-Fi side needs improvement."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"I would like to see support for notification via SMS."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"Technical support is an area that needs improvement. It is not available 24/7."
"The reporting structure could be more streamlined."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"The server monitoring could be better."
"Zabbix isn't very good at automation just yet."
"The solution needs to add features for finding loopholes or problems and their root causes."
"Zabbix is not easy to configure, and upgrading is also an issue."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Icinga, Wireshark and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
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ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano