We compared Nagios XI and Zabbix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. Zabbix is a free, open-source solution, but users can purchase support services and additional features.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Users say that Zabbix provides a cost-effective solution.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise.
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"This is a very good solution and it is simple to use, for any company."
"It is an open-source platform with valuable features for performance and stability."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"An excellent solution that is easy and intuitive to implement."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"The most valuable feature is the protocol to manage anything."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"The integration capabilities and APIs are the best part."
"The solution is stable."
"It's a flexible solution."
"The Wi-Fi side needs improvement."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Open-source software is usually not user-friendly."
"The product's stability could be even better."
"We'd like to see more integration capabilities."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The interface could be more user-friendly."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."
"The integration of the product is not so easy, especially when it comes to the application database."
"If you want to use all of the features then you have to pay a licensing fee."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"The event correlation could be better."
"For us, the initial setup was complex"
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"When we have a problem, we have to do a lot of research to solve it."
Earn 20 points
Nagios XI is ranked 8th in Cloud Monitoring Software with 10 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 25 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Reasonably priced, reliable, and good return on investment". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Icinga, Wireshark and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
See our list of best Server Monitoring vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano