We compared Nagios XI and Zabbix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. Zabbix is highly regarded for its user-friendly interface, scalability, and reliable performance. It provides customizable dashboards, trigger dependencies, SNMP monitoring, and problem tracking.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. Zabbix could reduce false positives and improve integration, cloud monitoring, and reporting.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. Users had mixed opinions about Zabbix customer service. Some found it helpful, while others feel it needs improvement. Customers generally rely on online documentation and community forums for assistance.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. The complexity of Zabbix's initial setup varies, and it may require an experienced group of administrators and engineers.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. Zabbix is a free, open-source solution, but users can purchase support services and additional features.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Users say that Zabbix provides a cost-effective solution.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. Zabbix is a highly customizable open-source solution with a wide range of monitoring capabilities, including the ability to monitor virtual machines and databases. However, Zabbix’s setup can be complex and may require technical expertise.
"We can manage the entire system across the network and troubleshoot the pain points."
"Nagios XI helped me to draw the network and check for system failures."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"It's great for monitoring IT services infrastructure."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"Nagios XI is a simple monitoring tool with performance management."
"The initial setup, while not simple, is easier than other products."
"We are able to do problem determination on runaway processes."
"Zabbix is scalable."
"The solution is stable."
"The most valuable feature is monitoring."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"It can send messages to our ticketing system."
"The Wi-Fi side needs improvement."
"The installation and monitoring need improvement."
"They need more documentation for the plugins."
"I would like to see support for notification via SMS."
"The product's stability could be even better."
"The interface could be more user-friendly."
"We'd like to see more integration capabilities."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The product does not have SAP monitoring."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"It could be more stable."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"The event correlation could be better."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"Documentation terminology could be improved."
Nagios XI is ranked 8th in Cloud Monitoring Software with 54 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 96 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Icinga, Wireshark and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
See our list of best Server Monitoring vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano