We compared Nagios XI and Zabbix based on our users' reviews across several parameters. After reading all of the collected data, you can find our conclusion below.
Nagios XI is praised for its ease of deployment, real-time monitoring capabilities, and comprehensive reporting features. However, users have raised concerns about the outdated interface, lack of detailed documentation, and limited customizability of alerts. Zabbix is lauded for its comprehensive monitoring capabilities, customizable alerting system, user-friendly interface, and responsive customer service. Users appreciate the value of their investment and reasonable pricing of Zabbix, though some have suggested improvements in the user interface, documentation, and scalability.
Features: Nagios XI boasts ease of monitoring multiple systems and customizable alerts. Zabbix excels in comprehensive monitoring, user-friendly interface, and extensive reporting. Nagios XI emphasizes integration capabilities. Zabbix focuses on monitoring various system aspects.
Pricing and ROI: Nagios XI has a minimal setup cost, while Zabbix has no setup costs. Nagios XI offers transparent pricing and value for investment, while Zabbix users find the pricing reasonable and the licensing flexible. Both are considered competitive options in terms of cost., Nagios XI users noticed improved productivity, efficiency, and system visibility with quick issue resolution and cost savings. Customizable alerts prevented downtime, ensuring smooth operations. Zabbix users reported positive outcomes, proving to be a valuable investment for their organization.
Room for Improvement: Nagios XI users have cited outdated interface, lack of detailed documentation, limited customizability of alerts, and high cost as areas needing improvement. Zabbix users suggest enhancing user interface, providing better documentation, improving scalability, and performance.
Deployment and customer support: Nagios XI has a range of deployment options with different complexity levels. Zabbix's setup can vary in difficulty and may require clear documentation and customization for success. Deployment durations for Nagios XI range from 30 minutes to a few months, while for Zabbix, it can take hours to weeks. Customers of Nagios XI appreciate the efficient technical support provided, though there are occasional delays in being connected to the appropriate representative. Zabbix users favor self-help resources such as manuals and community forums.
The summary above is based on 54 interviews we conducted recently with Nagios XI and Zabbix users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"I can monitor a software made in-house to software of bigger companies."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"It is an open-source platform with valuable features for performance and stability."
"The solution is pretty stable."
"Nagios XI is a simple monitoring tool with performance management."
"The integration with third-party tools and the alerts are most valuable."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"It has good graphs of what is going on within the operating system."
"The initial setup was not complex."
"Simple network monitoring that is easy to install and manage."
"Zabbix is good for discovery."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"The Wi-Fi side needs improvement."
"Open-source software is usually not user-friendly."
"The product's stability could be even better."
"Nagios XI can improve its GUI for users with a new look."
"Technical support is an area that needs improvement. It is not available 24/7."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"They need more documentation for the plugins."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"The performance reporting could be improved."
"Zabbix can use better documentation and support for troubleshooting."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
"The reports are not great and should be improved."
"Having a more customizable interface and dashboard would be an improvement."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Icinga, Wireshark and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
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ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano