IBM Tivoli NetCool vs OpenText Network Node Manager i comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Tivoli NetCool and OpenText Network Node Manager i based on real PeerSpot user reviews.

Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Tivoli NetCool vs. OpenText Network Node Manager i Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Q&A Highlights
Question: Which Network Management System is better, IBM Netcool or HP Node Manager?
Answer: We had Netcool for a few years and we droped it in favor of CA Spectrum. Overall deployment of Netcool was considered a failure. Even What's Up Gold was better as a transition solution to CA. Unfortunately I cannot recommend Spectrum either because it's a hardware resources hog and it performs slow. Also the cost of Spectrum is per network interface polled and Support costs a fortune.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue.""The tool had many built-in automation capabilities.""Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation.""NetCool has a huge database that can collect and process about one million alarms a day.""Anything is possible with Tivoli. It's quite a robust system.""The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product.""It's very easy to use.""It's very easy to use."

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"It is stable for fault and availability.""Real time network monitoring application: It is very stable, which provides quick root cause analysis (RCA) for any network faults.""You can utilize the main file from various vendors for integration.""It gives us a good overview of what's happening in our networks and the devices in the networks.""A good enterprise-level solution.""Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents in our network environment.""The platform has good stability.""Our monitoring and network teams of less than 100 people use this solution. The availability and fault monitoring are good."

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Cons
"The solution is too expensive.""Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature.""UI is outdated, very old legacy.""The installation could be simplified, and technical support could be faster.""The solution is not user-friendly.""Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux.""In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that.""Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."

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"Right now, we have open tickets and they are not closing as expected.""As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way.""We had some issues with some of the features, some modules are not meeting expectations.""The dashboards are not customizable and it's not user-friendly.""Reporting. Even though this is available in separate software (iSPI) there is potential in making the reporting more SLA-aware and more intuitive.""They should add AI options in the product's next release.""When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained.""The resources utilized could be a bit higher, and that is one of the challenges that isn't optimized"

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Pricing and Cost Advice
  • "Customers are required to pay a licensing fee."
  • "Licensing fees are paid on a yearly basis."
  • "It costs around 100k for every ten servers, which is lower than similar products from other vendors."
  • "The price of the product is too expensive."
  • More IBM Tivoli NetCool Pricing and Cost Advice →

  • "The solution is priced mid-range compared to the competition."
  • "I wasn't involved in the pricing, but I think it's quite expensive."
  • "It's an expensive solution."
  • "The solution is quite expensive."
  • "It is more inexpensive than other products in the market."
  • More OpenText Network Node Manager i Pricing and Cost Advice →

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    Answers from the Community
    dkusma
    it_user101031 - PeerSpot reviewerit_user101031 (looking for new employments at a insurance company with 5,001-10,000 employees)
    Real User

    I have excellent experiences with HP Network Node Manager.
    A mature tool with good human Interface - reducing Errors.

    it_user10194 - PeerSpot reviewerit_user10194 (Works)
    Vendor

    The choice between 2 which both are not that friendly.... Guess it is really up to
    what your requirements are. Netcool is a very good system and very
    flexible, as where HP is somewhat limited. The only thing with IBM is that
    it is bloody expensive and they are arrogant. If you don't spend enough they
    will not help. So again, comes down to the requirements and wishes, the
    organisation where it needs to be implemented and the level of self support
    an organisation can provide themselves....

    There are more alternatives out there...

    it_user144963 - PeerSpot reviewerit_user144963 (Works at a university with 501-1,000 employees)
    Real User

    On youtube the IBM service management highlights how Mibtree uses IBM Netcool Operations Insight with Analytics to provide better insights and better understand IT operations and support for their customer's IT Operations. On the other hand, HP enterprise business talks about bringing value to customers with HP Network Node Manager. So then you can compare easier I think.
    BR
    Shadi

    it_user76911 - PeerSpot reviewerit_user76911 (Technical Account Manager at a tech services company with 51-200 employees)
    MSP

    Based on my experience I would suggest you for Entuity - EYE which got perfect features required for a Network monitoring tool requirement. Feature like In-Depth Real time monitoring, Flows, Network Maps, Inventory Management, Event Management, easy to integrate.

    it_user167895 - PeerSpot reviewerit_user167895 (Project Manager and consultant enterprise IT tooling at a consultancy with 51-200 employees)
    Consultant

    If you have not heared from SevOne and have been in contact with them.
    Please do, It will save you a lot of money and you will be the champ
    forever.

    You can compare it as riding a bike (you have to paddle) versus a solar
    driven car that works

    If you do so, send me a credit for buying a cake. That will do for me :)

    THX, Ronald Jansen

    Questions from the Community
    Top Answer:I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the… more »
    Top Answer:The tool had many built-in automation capabilities.
    Top Answer:There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need… more »
    Top Answer:They should add AI options in the product's next release.
    Top Answer:We use the product monitoring network infrastructure, interfaces, and devices.
    Ranking
    Views
    901
    Comparisons
    304
    Reviews
    5
    Average Words per Review
    443
    Rating
    7.8
    Views
    565
    Comparisons
    325
    Reviews
    5
    Average Words per Review
    444
    Rating
    7.6
    Comparisons
    Also Known As
    Tivoli NetCool
    Micro Focus Network Node Manager, Network Node Manager, HPE Network Node Manager
    Learn More
    OpenText
    Video Not Available
    Overview
    IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.
    OpenText Network Node Manager i (NNMi) delivers powerful capabilities enabling NOCs to manage modern networks. NNMi Smart Plug-ins expand NNMi into specialized environments, helping your team reduce time to resolve issues. NNMi is a core component of Network Operations Management.
    Sample Customers
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    IPC, Exelon, VivaCom, 
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm17%
    Manufacturing Company7%
    Comms Service Provider6%
    REVIEWERS
    Comms Service Provider25%
    Energy/Utilities Company25%
    Computer Software Company17%
    Retailer8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise69%
    REVIEWERS
    Small Business44%
    Midsize Enterprise4%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise19%
    Large Enterprise59%
    Buyer's Guide
    IBM Tivoli NetCool vs. OpenText Network Node Manager i
    March 2024
    Find out what your peers are saying about IBM Tivoli NetCool vs. OpenText Network Node Manager i and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews while OpenText Network Node Manager i is ranked 9th in Network Management Applications with 23 reviews. IBM Tivoli NetCool is rated 7.6, while OpenText Network Node Manager i is rated 7.8. The top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". On the other hand, the top reviewer of OpenText Network Node Manager i writes "Easy-to-implement product with a valuable map topology feature". IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, HPE Intelligent Management Center, Moogsoft, Cisco DNA Center and DX Spectrum, whereas OpenText Network Node Manager i is most compared with SolarWinds Network Configuration Manager, Cisco DNA Center, Fortinet FortiManager and DX Spectrum. See our IBM Tivoli NetCool vs. OpenText Network Node Manager i report.

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    We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.