We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"It is very scalable."
"It provides a comprehensive monitoring solution for our open systems."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"Monitoring infrastructure and business applications are the most valuable features."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"It is the foundation for our monitoring solution."
"Monitors the infrastructure asset and also monitors as an IT service."
"It gives us a map of the network setup and one console to see the entire network."
"The product is scalable."
"The most valuable feature is the graphical user interface."
"It's easy to understand, even if you are not too technical."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The most valuable feature of this solution is the monitoring capabilities."
"The Wi-Fi side needs improvement."
"We've had issues with pulling reports."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"It is a little complex to use versus other softwares."
"Reporting capability can be improved especially when it comes to availability."
"We would like to see automatic network topology."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"DX UIM's reporting and customization need to be improved."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"The root cause analysis and installation faults are not clear."
"We'd like to see a bit more automation in the future."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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