We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"I can use the Drag and Drop feature to build dashboards within minutes."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"It is easy to implement but requires good planning."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"The most valuable features are language support and technical support."
"It is considerably cheaper compared to other tools."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"The connectivity of the solution is very good."
"SolarWinds is reasonably priced."
"I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization."
"The Wi-Fi side needs improvement."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Stability."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"DX UIM's reporting and customization need to be improved."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"How we can get more native information from CA's solutions."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"There needs to be more integration of widgets, especially for reporting purposes."
"Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"The scalability can be better."
"There isn't support available to us as they don't offer support in our country."
"Technical support and releases are not particularly reliable."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
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DX Unified Infrastructure Management is ranked 26th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 146 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
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