We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"It is an open-source platform with valuable features for performance and stability."
"The most valuable feature is the monitoring of processes."
"The dashboard allows you to see what's going on in the overall system."
"The solution is pretty stable."
"I can monitor a software made in-house to software of bigger companies."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"It's great for monitoring IT services infrastructure."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The solution is stable and reliable."
"The interface is user-friendly, making it easy to use."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"Monitoring capabilities are at a high level and it is easy to see utilization, access ports, and CPU memory in real time or through a lens for long-term visualization."
"SolarWinds' network and server application monitoring features are strong."
"The people in technical support are very good."
"The most valuable features are language support and technical support."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"The Wi-Fi side needs improvement."
"We'd like to see more integration capabilities."
"Technical support is an area that needs improvement. It is not available 24/7."
"Nagios XI can improve its GUI for users with a new look."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The solution could be more secure."
"I would like to have a Syslog server module for this product. That would make the solution better."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"Technical support can be slow to respond."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"The solution is not always good with new features, so it's take a long time."
"It would be good to have high security."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and NETSCOUT nGeniusONE. See our Nagios XI vs. SolarWinds NPM report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.