We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"I can monitor a software made in-house to software of bigger companies."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The solution is pretty stable."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"The solution has a lot of plugins and scripts integrated with it."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"A product that is well-tested and trusted in demanding situations."
"The most valuable feature of this solution is the monitoring capabilities."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The solution ranks as one of the top five monitoring tools."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The Wi-Fi side needs improvement."
"Nagios XI can improve its GUI for users with a new look."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"I would like to see support for notification via SMS."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The installation and monitoring need improvement."
"It can be quite difficult to know which drivers and agents to use when setting up."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
"The solution could be more secure."
"If they did some type of synthetic monitoring, it would have been better."
"The integration with the APIs and the web servers deployed can definitely be improved."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 146 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and NETSCOUT nGeniusONE. See our Nagios XI vs. SolarWinds NPM report.
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