We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The most valuable feature is the monitoring of processes."
"I can monitor a software made in-house to software of bigger companies."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The solution is pretty stable."
"The installation is no problem. I've installed Nagios several times."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The interface is user-friendly, making it easy to use."
"It is considerably cheaper compared to other tools."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The most valuable feature of this solution is the monitoring capabilities."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"The ability to quickly identify downtime is the most valuable."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The Wi-Fi side needs improvement."
"The product does not have SAP monitoring."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"They need more documentation for the plugins."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"The product's stability could be even better."
"My team has had a lot of issues with support."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
Nagios XI is ranked 8th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 146 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and HPE OneView. See our Nagios XI vs. SolarWinds NPM report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.