We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"I can monitor a software made in-house to software of bigger companies."
"The solution has a lot of plugins and scripts integrated with it."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"This is a very good solution and it is simple to use, for any company."
"Nagios XI helped me to draw the network and check for system failures."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The most valuable feature is the monitoring of processes."
"An excellent solution that is easy and intuitive to implement."
"The most valuable feature of this solution is the alerts."
"I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The solution ranks as one of the top five monitoring tools."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"Provides a good level of tools and covers essential components."
"Their support team is efficient, and it is easy to set up."
"The solution is easy to install and it takes a couple of hours."
"The Wi-Fi side needs improvement."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"We'd like to see more integration capabilities."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"The integration with video apps could be better."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and NETSCOUT nGeniusONE. See our Nagios XI vs. SolarWinds NPM report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.