We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"An excellent solution that is easy and intuitive to implement."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"Nagios XI is a simple monitoring tool with performance management."
"The dashboard allows you to see what's going on in the overall system."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature is the monitoring of processes."
"It is an open-source platform with valuable features for performance and stability."
"The ability to quickly identify downtime is the most valuable."
"The people in technical support are very good."
"The most valuable feature of this solution is the alerts."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"SolarWinds' network and server application monitoring features are strong."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The stability is fantastic."
"The Wi-Fi side needs improvement."
"Nagios XI can improve its GUI for users with a new look."
"Open-source software is usually not user-friendly."
"We'd like to see more integration capabilities."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The Configuration Wizard needs improvement, because not all vendors are present."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"Technical support and releases are not particularly reliable."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
Nagios XI is ranked 8th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 146 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and HPE OneView. See our Nagios XI vs. SolarWinds NPM report.
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