We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"Nagios XI is a simple monitoring tool with performance management."
"Nagios XI helped me to draw the network and check for system failures."
"I can monitor a software made in-house to software of bigger companies."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The solution ranks as one of the top five monitoring tools."
"It's easy to understand, even if you are not too technical."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"It's a very good tool and a very stable tool."
"The Wi-Fi side needs improvement."
"The installation and monitoring need improvement."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The product's stability could be even better."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"Nagios XI can improve its GUI for users with a new look."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"Sometimes there are issues when upgrading to a new version of the product."
"We decided that we were no longer going to trust that their products have not been capitalized."
"Technical support and releases are not particularly reliable."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The integration with video apps could be better."
"Currently lacks integration with SMS services."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 146 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and NETSCOUT nGeniusONE. See our Nagios XI vs. SolarWinds NPM report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.