We performed a comparison between ForgeRock and NetIQ Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"We create and define the permissions and configurations for the users."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"I like the intelligent authentication feature."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"I like the eDirectory feature."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The product is easy to use."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The reporting on the warehouse data and the import process both have room for improvement."
"The solution should be made more agile for customers to own or configure."
"It is not possible to customize reports on Omada Identity."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"They need to improve the cost for small companies."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution could improve by adding more advertising and marketing."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution's documentation is not very good, and they do not give more details."
"Automatic Deployment needs improvement. it could be made easier."
"The solution's deployment should be made easier."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The interface is old and outdated, and the design software seems archaic."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The integrations must be made easier."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while NetIQ Identity Manager is ranked 15th in Identity Management (IM) with 17 reviews. ForgeRock is rated 8.0, while NetIQ Identity Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas NetIQ Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and VMware Identity Manager. See our ForgeRock vs. NetIQ Identity Manager report.
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