We performed a comparison between Opsview and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"It's a good solution. It covers all aspects of monitoring purposes."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"I am satisfied with the overall product since it works well…It is a stable solution."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"The solution integrates well with other products."
"It's easy to integrate. For instance, yesterday we closed the integration with SAP for the IP business management module to manage the forecast of projects. We created an interface between ServiceNow and SAP to control projects for accounting and on the forecast of the project. It was really easy. We don't have any problems with ServiceNow at the moment. As a company, they are improving constantly."
"The solution's initial setup process is easy."
"ServiceNow was the first true enterprise to service management platform."
"The most valuable aspect of the solution is the possibility of the application development cap so that we can digitize workflows."
"The flow designer for application development is the most valuable. The newest version of flow designer allows us to develop applications quite fast. We can have custom and mobile applications. It has an interface for mobiles, and it also has a good reputation."
"The solution is easy to use, simple to make queries, flexible to configure, integrates well, and supports all of our companies needs."
"It can scale well if you are managing IT assets."
"Pricing and a few certain aspects in the solution needs to be improved."
"Customized reporting can be improved."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
"Some of the graphics on Opsview could be improved."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"The solution could be made cheaper. Machine learning and artificial intelligence should be introduced in the next release."
"I have enjoyed all the features. There is not any feature that I have missed or didn't have."
"The solution should offer better security when it comes to storing data."
"Their GUI could be updated."
"I do not like the user interface."
"The solution’s user interface could be improved and given a better design."
"The interface can be a bit more intuitive."
"I have a problem with the way the solution's price is calculated."
Opsview is ranked 12th in Server Monitoring with 24 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 211 reviews. Opsview is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of Opsview writes "Responsive and easy to customize alerts for, while being priced similarly to its competition". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Opsview is most compared with OP5 Monitor, Zabbix, Nagios XI, Instana Infrastructure Monitoring and SCOM, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
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