We performed a comparison between Opsview and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."I am satisfied with the overall product since it works well…It is a stable solution."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"It's a good solution. It covers all aspects of monitoring purposes."
"The subsequent chain of tasks, I believe, is valuable."
"If you stick to the out-of-the-box solution, it's an easy setup."
"The workflow capability for easy setup is powerful."
"ServiceNow is easy to use."
"I like the incident module, which is useful for tracking your incidents and other things. It is a reliable solution."
"The most valuable features of the solution are the ease of use and the sensor for ticketing systems."
"The workflow makes things extremely efficient and it improves effectiveness."
"A workflow automation platform that's reliable, performs well, and has good reporting and integration."
"Customized reporting can be improved."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
"Pricing and a few certain aspects in the solution needs to be improved."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"Some of the graphics on Opsview could be improved."
"The discovery of assets could be improved; right now they only allow for one domain."
"We find it good in general. Obviously, there are areas of improvement for every capability. As they evolve more, if they keep on adding more intelligence into the capabilities, it will improve. The improvement areas are more integration across the landscape and more intelligence for the overall capability of the solution."
"The solution’s pricing is expensive and could be improved."
"The solution could improve by making the CMDB integrate with a CI better to allow it to be seen across multiple platforms."
"Very expensive."
"There is inherent complexity with this tool because of the number of things that it can do."
"It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee."
"The biggest complaint I have is that the ServiceNow search engine is not very robust."
Opsview is ranked 12th in Server Monitoring with 24 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 211 reviews. Opsview is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of Opsview writes "Responsive and easy to customize alerts for, while being priced similarly to its competition". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Opsview is most compared with OP5 Monitor, Zabbix, Nagios XI, Instana Infrastructure Monitoring and SCOM, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
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