We performed a comparison between Opsview and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."I am satisfied with the overall product since it works well…It is a stable solution."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"It's a good solution. It covers all aspects of monitoring purposes."
"Simplicity of Change Manager."
"It provides internal clients with greater transparency about their projects and deliverables."
"It uses a common base of data and allows different types of records to pull from that same base of data."
"Straightforward tool."
"Good stable and scalable solution."
"I like that it's always up and running."
"Data in reports and dashboards are easily accessible."
"The pricing of the product is quite good. It's not too expensive."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"Pricing and a few certain aspects in the solution needs to be improved."
"Some of the graphics on Opsview could be improved."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
"Customized reporting can be improved."
"Compared to other products that I have been using, it is not as user-friendly."
"The solution is lacking in the mobile application area that could be improved."
"We would like to have an Asset Management and/or Project Management feature enabled in this version and in the IT Service Management edition."
"The customization that we are doing for the needs of our organization are difficult to do and could be improved."
"The solution should offer better security when it comes to storing data."
"There is inherent complexity with this tool because of the number of things that it can do."
"The utilization of AI in ServiceNow needs enhancement."
"Its setup is tough. It takes a lot of knowledge and a lot of experience."
Opsview is ranked 12th in Server Monitoring with 24 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 211 reviews. Opsview is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of Opsview writes "Responsive and easy to customize alerts for, while being priced similarly to its competition". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Opsview is most compared with OP5 Monitor, Zabbix, Nagios XI, Instana Infrastructure Monitoring and SCOM, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
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