Oracle Customer Hub vs SAP Hybris PCM comparison

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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides a single source of truth for customer data."

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"Hybris is stable and has good architecture. It's easy to maintain."

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Cons
"OCH has adequate functionality and performance to serve a group customer master."

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"They can change their backend because it's a little hard to work with. They could streamline it with new technology."

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Top Answer:Hybris is stable and has good architecture. It's easy to maintain.
Top Answer:They can change their backend because it's a little hard to work with. They could streamline it with new technology.
Ranking
Views
26
Comparisons
19
Reviews
0
Average Words per Review
0
Rating
N/A
Views
258
Comparisons
207
Reviews
1
Average Words per Review
215
Rating
8.0
Comparisons
Also Known As
CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
SAP Hybris Product Content Management
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Overview
Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.

Hybris PCM provides a collaborative environment for product managers, pricers and marketers to develop and publish rich customer experiences. It lets you achieve this at the speed of business - in hours, not days or weeks. With all your business and product content in one place, you can provide a seamless omni-channel experience for customers and bring new products to market rapidly and easily.

Sample Customers
Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
NHS 24, Wholesale Sports Outdoor Outfitters, Nu Skin Enterprises Inc., FC Bayern Munchen AG, Tumi, The Kellogg Company
Top Industries
No Data Available
VISITORS READING REVIEWS
Manufacturing Company14%
Retailer13%
Computer Software Company12%
Comms Service Provider8%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise9%
Large Enterprise71%

Oracle Customer Hub is ranked 4th in Customer Data Integration while SAP Hybris PCM is ranked 10th in Master Data Management (MDM) Software with 3 reviews. Oracle Customer Hub is rated 6.0, while SAP Hybris PCM is rated 8.0. The top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". On the other hand, the top reviewer of SAP Hybris PCM writes "It has a good architecture and it's easy to maintain". Oracle Customer Hub is most compared with , whereas SAP Hybris PCM is most compared with Informatica PIM, SAP Master Data Governance, inRiver, Stibo STEP MDM and Informatica MDM.

We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.