We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has localized the payroll which is a good thing."
"In terms of ERP, it's a good product. It's convenient."
"Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."
"It is a configurable, scalable solution."
"The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy."
"In general, functionality is fine."
"The application design is beautiful."
"Robust and very dependable."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The solution's UI is good. Also, it is very easy to use."
"It is much easier to use and the customer service is better than our previous solution."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"I like UKG's integration."
"The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."
"Oracle HCM Cloud could improve by adding AI and more offline capabilities."
"Although the performance management is good, it could be improved as its functionality is quite basic."
"The product is comparably complex to install and deploy properly."
"Product integration, particularly with collaboration tools, is lacking in this solution."
"It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."
"There should be more digital assistance included, like chatbots."
"The support from Oracle HCM Cloud is great, they are responsive and helpful. However, they still could improve."
"UKG could be a little more flexible in some areas."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
Oracle HCM Cloud is ranked 2nd in Benefits Administration with 62 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and eightfold.ai, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and BambooHR. See our Oracle HCM Cloud vs. UKG report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best HR Analytics Software vendors.
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