We performed a comparison between Netgate pfSense and Sophos UTM based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are very happy with the general bandwidth agility we have seen from one website to another website."
"The web tutor and automatic rules by schedule are good features."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"FortiGate is flexible and easy to use."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good."
"Its performance in fulfilling our requirements has been satisfactory."
"Fortinet FortiGate protects against internet-based threats, both internal and external. It is scalable, stable, easy to use, and easy to install."
"The ability to create a VPN allows me to monitor branch offices from a central location."
"We like the fact that the product is open-source. It's free to use. There are no costs associated with it."
"pfSense allows us to spread the hours of connection and do the filtering on the pfSense site."
"I like the connectivity to the open VPN. It's very smooth."
"The classic features such as content inspection, content protection, and the application-level firewall, are the most important."
"Its reliability and cost-effectiveness stand out."
"The VPN is my favorite feature."
"This solution has helped our organization by protecting our network from attacks."
"Monitoring and reporting are areas that need improvement."
"This is a very stable product."
"The solution is scalable."
"It improved bandwidth utilization and provided link load balancing features for internet and intranet lease lines."
"It now controls all the security aspects of our web servers with Sophos UTM WAF."
"Configuration troubleshooting is eased by the use of the color-coded, live firewall log."
"I like the web filtering options."
"Scaling out cannot be easier, as there are many migration paths."
"I would like to see a more intuitive dashboard."
"If I had any criticism that I would give FortiGate, it would be that they need to stop changing their logging format. Every time we do a firmware upgrade, it is a massive issue on the SIM. Parsers have to be rebuilt. Even the FortiGate guys came in and said that they don't play well in the sandbox."
"I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"The scalability could be better."
"I would like to see better pricing in the next release, as well as a simplification of the installation."
"It would be nice if backups could more easily migrate between different models."
"Pricing for it is a bit high. It could be cheaper."
"Improve analysis of logs and dashboards (control panel) with improved alert functionality."
"Lacks instructional videos."
"The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."
"The VPN feature of the solution could improve by adding better functionality and providing easier configure ability."
"Also, the GUI is helpful, but it's not user-friendly. It's complicated. It should be more intuitive for the average user and have an excellent graphical view. Of course, the user will typically know about network administration, but it still should be easy to understand."
"User interface is a little clumsy."
"Their support could be better in terms of the response time."
"When I checked other packages, it seems they use different tools that are installed on the PSS for functionality. They rely on third-party tools, unlike Fortinet, for example, which has its own tools. In comparison, we also use third-party tools on pfSense. For example, we had a situation where we needed a tool to identify authorized users, and when I searched for a solution, I found a third-party tool. However, using such tools may come with additional costs."
"Doesn't provide antivirus for individual computers."
"It needs a better user interface. The one they have is not so good."
"I don't really have any notes for improvements."
"The only time we face a problem or issues is when we place a ticket. We have found that response is very slow."
"I would like to see the SD-WAN feature improved."
"Finding information about Sophos’ sizing guidelines can actually be difficult. Also, Sophos does not make it clear what they mean by “users” when you are sizing a firewall, which then leads to undersized implementations."
"Email spam filtering only works if you have an on-prem Exchange server. It doesn't interface with Office 365 like the XG model. That would be one feature that they could improve. They're not going to do it because they're trying to push us all to XG."
"In short, the UI and UX are the areas of improvement in Sophos UTM and similar solutions compared to Palo Alto."
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews. Netgate pfSense is rated 8.6, while Sophos UTM is rated 8.4. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". Netgate pfSense is most compared with OPNsense, Sophos XG, Cisco Secure Firewall, KerioControl and Untangle NG Firewall, whereas Sophos UTM is most compared with Sophos XG, OPNsense, Palo Alto Networks NG Firewalls, Cisco Secure Firewall and Untangle NG Firewall. See our Netgate pfSense vs. Sophos UTM report.
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pfSense is opensource and has been the last 10 years in the top 10 best
firewall solutions in the world, it is free, stable, scalable, and easy to
administer ... and above all very safe, since it is one of the few systems
that could have been violated. It's free.
In fact, Karl, the 50-IP free version is for home use only, and not even then if it also protects business assets. You did a great job of explaining the difference, so I won't comment further.
To the original poster, it's cheaper to hire a Sophos consultant to create your original configuration. It costs twice as much to get a configuration "repaired" that wasn't correctly designed. A Sophos Solution Partner that has a Sophos Certified Architect with plenty of experience and good referrals is probably your best bet.
With Sophos is easy to configure and you have the support from the frabicant, with pfSense you have to learn from the community and learning curve is a little hard, last occasion with pfSense it don't have support for vpn dynamic, with Sophos they have RED equipment that is an extension from the core, only you need the serial number from the remote equipment and you have the vpn , both are great equipment and software, depend of the budget, pfSense is free and they have support if you pay the license very cheap
pfSense is just a basic firewall with VPN and Captive Portal functionality but does its job great. Only needs minimum resources to function. Price is right (FREE)
Sophos UTM is much more, hence the UTM. It does firewall, advance threat protection, VPN, Secure web gateway, email protection (AV, Spam, Encryption, and DLP), endpoint protection, Mobile Device control, Web Application Firewall, User Portal, built in reporting, and central management. It does require more resources but you get a lot more out of it. Two options depending on the size of your office, commercial version or the Free version that you can build on your own hardware. The free version is restricted to 50 IP addresses. (https://www.sophos.com/en-us/products/free-tools/sophos-utm-home-edition.aspx)
I have used both and both have their place but using Sophos in my environment just because it offers a lot more functionality, nice dashboard, reports, and easy to use through the GUI.
One other big difference is that pfSense is FreeBSD based while Sophos UTM is linux based. It is also worth having a lool on cacheguard which is a proxy oriented product and also Linux based.
I´m afraid I am not able to help in this matter. We´ve decided to for FortiGate as services, based on our relationship with our IT security provider and the FortiGate reviews available on the net.
We used to use pfSence for one particular open network but let the full control on de FortiGate. During the investigation and analysis period we thought of Sophos but felt more comfortable going for FortiGate pretty much based on price and our relationship with our IT security provider. Hence my experience wouldn´t help in this case.
My best advice would is to refer to the article available on:
https://www.itcentralstation.com/products/comparisons/pfsense_vs_sophos-utm