We performed a comparison between Netgate pfSense and WatchGuard XTM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."The technical support in our region is excellent."
"The SD-WAN feature is the most valuable. This feature evolved from link load balancing. It has helped us in terms of our uptime and privatizing applications whenever we experience an outage. The SD-WAN feature has been a plus for us. Two-factor authentication has allowed us to add more users in terms of remote working. We have two-factor authentication for remote workers to authenticate them before they get on the network."
"Offers good security and filtering."
"The solution is easy to configure and maintain remotely."
"We've found the solution to be pretty stable."
"The IPsec tunnels are very easily created, and quite interoperable with devices from other vendors."
"The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications."
"We can detect any attack of viruses or malware at the first point of contact."
"The solution is very easy to use and configure."
"An incomparable stability is achieved with other firewall systems."
"One of the advantages of pfSense is that it is very easy to work with. It is a very good open-source solution, and it works really well. pfSense provides a complete package. For some features, it could be the first solution in the world. It is a very good alternative in the market for a firewall solution. You don't need to go to Cisco or other brands with expensive firewalls. pfSense also allows us to offer some support services."
"I can manage it easily by myself."
"Great extensibility of the platform."
"Stability has been excellent. We have experienced no issues; it never fails."
"Its reliability and cost-effectiveness stand out."
"It is a stable solution. It is also easy to install and can be deployed and maintained by one team member."
"Monitoring of network activity is included in the box."
"SNMP status monitoring and the Central Management Software."
"It is stable and does not require you to reboot all the time."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"It configures in all-in-one place."
"They have a reporting system which can store data over a very long period of time. Not many other firewall vendors provide a reporting system, but if they do, like Fortinet does, then you've got buy that as an additional product and that can be more than twice as expensive as the initial investment in the firewall. And without reporting over a long-term period, you're just about wasting your time."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"The solution lacks sufficient filtering."
"The solution could be more evenly structured."
"Fortinet FortiGate needs to improve the protection, it did not prevent us from being attacked. Additionally, Fortinet FortiGate could provide more features for WAF devices. I should not have to purchase two solutions, it would be a benefit to combine these features into one solution."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box."
"The integration with third-party tools may be something that they should work on."
"There are mainly two areas of improvement in Fortinet FortiGate— the licensing cost and the timing of upgrading licenses for boxes."
"The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."
"The solution could use better reporting. They need to offer more of it in general. Right now, the graphics aren't the best. If you need to provide a report to a manager, for example, it doesn't look great. They need to make it easier to understand and give users the ability to customize them."
"As an open-source solution, there are so many loopholes happening within the product. By design, no one is taking ownership of it, and that is worrisome to me."
"If a user doesn't have a large amount of experience in Linux systems, they will have problems using this solution. Users need to be highly skilled in troubleshooting competency. Users who do not have such skills will find the product difficult to use."
"One concern I have with Netgate pfSense is related to packet filtering. Specifically, issues can arise with certain functionalities like GP, and, at times, there may be bugs."
"The technical support needs to be improved."
"The integration could be improved."
"It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses."
"The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things."
"The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"I would like them to improve the product's overall protections. This would be good for all product users."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"The VPN errors are not helpful when troubleshooting."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
"Sometimes we have had issues with stability of the product."
Earn 20 points
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while WatchGuard XTM [EOL] doesn't meet the minimum requirements to be ranked in Firewalls. Netgate pfSense is rated 8.6, while WatchGuard XTM [EOL] is rated 8.0. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of WatchGuard XTM [EOL] writes "The multi-layer security of the products are the primary reason we use these appliances, however, the gateway wireless functionality for managing access points leaves much to be desired". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall, whereas WatchGuard XTM [EOL] is most compared with .
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