We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The major advantage of the product is estate management."
"It is very helpful to be able to apply rule-based routing to alerts."
"The Event Management is outstanding; still is the most interesting part of the product."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."
"Sometimes we can solve problems before they occur."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"It provides a history of the activities on our SQL servers."
"Real time database monitoring and alerting are valuable."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The pricing could be better."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"It would be better if the initial setup and deployment were more straightforward."
"BMC's online documentation is often incorrect or incomplete."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"The version compatibility needs work."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"I want to see mobile access application in the next release."
"SQL agents often failed but again this may have been addressed in future versions."
More BMC TrueSight Operations Management Pricing and Cost Advice →
Earn 20 points
BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.