We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I use the solution to monitor servers, databases, Windows, Linux, and web services."
"We can verify uptimes as another source of keeping devices in compliance."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is a stable solution."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"Sometimes we can solve problems before they occur."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"It provides a history of the activities on our SQL servers."
"Real time database monitoring and alerting are valuable."
"FxV is valuable as we can playback the session."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"The solution is a little obsolete."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The UI for the end users could be improved and more flexible than it is now."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution's support service could be better."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The product must provide more AI capabilities."
"The product must provide application or service monitoring features."
"I would perhaps like to see more SSMS connections."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"The version compatibility needs work."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"I want to see mobile access application in the next release."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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