We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like the event management part."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"It is a scalable solution."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It is a very stable product."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"Real time database monitoring and alerting are valuable."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"Sometimes we can solve problems before they occur."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The pricing could be better."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The solution is a little obsolete."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"SQL agents often failed but again this may have been addressed in future versions."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"They need to improve the stability of FxM and FxV."
"The version compatibility needs work."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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