We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The initial setup of BMC TrueSight Operations Management was easy."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"We can verify uptimes as another source of keeping devices in compliance."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"Sometimes we can solve problems before they occur."
"Real time database monitoring and alerting are valuable."
"It provides a history of the activities on our SQL servers."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC's online documentation is often incorrect or incomplete."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution could improve its price."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"I want to see mobile access application in the next release."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"SQL agents often failed but again this may have been addressed in future versions."
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Earn 20 points
BMC TrueSight Operations Management is ranked 15th in Application Performance Monitoring (APM) and Observability with 16 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "It improves VM load and has good documentation with easy-to-follow steps on how to set it up, but it has room for improvement in terms of scalability and stability". On the other hand, BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Zabbix, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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