We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a very stable product."
"BMC TrueSight Operations Management is easily scalable."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"It is a stable solution."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The tool is flexible enough to be customized based on customer requirements."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"FxV is valuable as we can playback the session."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"It provides a history of the activities on our SQL servers."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"Real time database monitoring and alerting are valuable."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"The solution is a little obsolete."
"The product must provide more AI capabilities."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The product must provide application or service monitoring features."
"Deployment requires lots of resources (servers). It has too many consoles."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"I want to see mobile access application in the next release."
"SQL agents often failed but again this may have been addressed in future versions."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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