We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."BMC TrueSight Operations Management is easily scalable."
"The solution has a very good business event manager tool."
"The major advantage of the product is estate management."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The tool is flexible enough to be customized based on customer requirements."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"It provides a history of the activities on our SQL servers."
"FxV is valuable as we can playback the session."
"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"The solution is a little obsolete."
"It would be better if the initial setup and deployment were more straightforward."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The product must provide application or service monitoring features."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would perhaps like to see more SSMS connections."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"SQL agents often failed but again this may have been addressed in future versions."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"They need to improve the stability of FxM and FxV."
"I want to see mobile access application in the next release."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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