We performed a comparison between OpenText ALM / Quality Center and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Nutanix and others in Application Lifecycle Management (ALM) Suites."It allows us to easily make linkage and dependencies, with plenty of integrations."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"Defect management is very good."
"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects."
"I personally found the defect tracking feature very useful in my ongoing project."
"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"It has a good response time."
"It provides a comprehensive selection of browsers and platform versions for our test automations and CI/CD pipeline process. It also provides a comprehensive set of virtual mobile devices, which we can configure for our automation and availability. These features are valuable for us when it comes to testing our applications. We have a website and mobile applications that we want to test and diversify to various browsers and mobile devices as well as restore various versions. This helps us to find bugs that users might be facing and correct them."
"The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"There is a huge amount of open source, community provided resources."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
"Testing subscription videos for on-demand software, making them better quality and bug free for our customers."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"Sauce Connect gave us ability to test an application that was hosted locally."
"I'd like to see the concept of teams put into it."
"The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to."
"Only Internet Explorer is supported. That is a big problem. They don't support Chrome and Firefox and so on."
"The support is not good and the documentation is not consistent."
"One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."
"There's room for improvement on the reporting side of things and the scheduling, in general, is a bit clunky."
"Overall, I think Sauce Labs provides us with a valuable tool and resource. As far as what could be improved, I would say the overall test execution time. Some of the calls take a bit longer than I expect, for example in web browser tests; while the execution time isn't obnoxious, it could be improved so that overall tests/test suites finish faster."
"Running tests in the SauceCloud can take longer than running in a local environment."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role. The admin role can really do a lot of stuff, but our infrastructure team, which holds the admin role, is not ready to hand it over to us on the testing team. If Sauce Labs had permissions associated with roles, where this role could do this activity and that role could do that activity, it would be easier for us."
"We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc."
"Another aspect that could be improved is having the virtual devices boot up a little quicker. Sometimes we wait up to a minute before a device is available. It would be nice if that was 30 seconds or so."
"Sometimes pasting text while using "text object" does not seem to work, and it slows down testing times quite a bit."
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OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews while Sauce Labs is ranked 11th in Functional Testing Tools with 112 reviews. OpenText ALM / Quality Center is rated 8.0, while Sauce Labs is rated 8.8. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, OpenText UFT One and Katalon Studio.
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