We performed a comparison between Rackspace Cloud [EOL] and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The most valuable feature for us is the support, which is really efficient."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"There is easy integration with multiple providers and third-party services."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"When compared to Siebel, the Salesforce Platform is easier to use."
"Marketing and Sales Lead, Forecasting, Campaign management."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"Scalability to configure and integrate."
"A fully integrated solution that provides a seamless experience."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"The queue management of the solution is its most valuable aspect."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"The initial setup process was a complex thing to do because four different organizations were working together."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"The solution is a bit expensive."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"I think the search needs to be improved so as to allow for a broader keyword search."
Earn 20 points
Rackspace Cloud [EOL] doesn't meet the minimum requirements to be ranked in PaaS Clouds while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Rackspace Cloud [EOL] is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Rackspace Cloud [EOL] writes "There is easy integration with multiple providers and third-party services". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Rackspace Cloud [EOL] is most compared with , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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