We performed a comparison between Rackspace Cloud [EOL] and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."There is easy integration with multiple providers and third-party services."
"The most valuable feature for us is the support, which is really efficient."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"The stability has been great."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"A great platform to import, manage and save customer data."
"The entire solution is very customizable and you are able to add many functionalities."
"We use this solution to track customer activities, opportunities and contact information."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"The reporting functionality is not very intuitive."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"The initial setup process was a complex thing to do because four different organizations were working together."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"Its documentation and price should be better."
"Technical support could be a bit faster."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
Earn 20 points
Rackspace Cloud [EOL] doesn't meet the minimum requirements to be ranked in PaaS Clouds while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Rackspace Cloud [EOL] is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Rackspace Cloud [EOL] writes "There is easy integration with multiple providers and third-party services". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Rackspace Cloud [EOL] is most compared with , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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