We performed a comparison between Rackspace Cloud [EOL] and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."There is easy integration with multiple providers and third-party services."
"The most valuable feature for us is the support, which is really efficient."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"The process and the workflows are amazing."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"The stability has been great."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"The solution is very robust and easy to develop in."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"This platform is indeed on the expensive side."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"I think the interface should be enhanced and more user-friendly."
Earn 20 points
Rackspace Cloud [EOL] doesn't meet the minimum requirements to be ranked in PaaS Clouds while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Rackspace Cloud [EOL] is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Rackspace Cloud [EOL] writes "There is easy integration with multiple providers and third-party services". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Rackspace Cloud [EOL] is most compared with , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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