We performed a comparison between Rackspace Cloud [EOL] and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The most valuable feature for us is the support, which is really efficient."
"There is easy integration with multiple providers and third-party services."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"A great platform to import, manage and save customer data."
"They are already beginning to implement generative AI."
"The product is pretty responsive."
"One of the main features of the solution is it is flexible."
"There are no major performance issues in the solution."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"This platform is indeed on the expensive side."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"The initial setup process was a complex thing to do because four different organizations were working together."
"They have some limitations as a cloud solution."
"Technical support could be a bit faster."
Earn 20 points
Rackspace Cloud [EOL] doesn't meet the minimum requirements to be ranked in PaaS Clouds while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Rackspace Cloud [EOL] is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Rackspace Cloud [EOL] writes "There is easy integration with multiple providers and third-party services". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Rackspace Cloud [EOL] is most compared with , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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