We performed a comparison between Rackspace Cloud [EOL] and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The most valuable feature for us is the support, which is really efficient."
"Image backup is a valuable feature. Even though this is a common feature, it is very helpful for us."
"There is easy integration with multiple providers and third-party services."
"Scalability to configure and integrate."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"It's very flexible and offers tremendous features for customers."
"We use this solution to track customer activities, opportunities and contact information."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"They are already beginning to implement generative AI."
"Features they are integrating to the other services."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
Earn 20 points
Rackspace Cloud [EOL] doesn't meet the minimum requirements to be ranked in PaaS Clouds while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Rackspace Cloud [EOL] is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Rackspace Cloud [EOL] writes "There is easy integration with multiple providers and third-party services". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Rackspace Cloud [EOL] is most compared with , whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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