We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The most valuable features are availability and security."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"I like the way it can assess our system."
"The performance is one of the main features of this solution."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"Everything is really good and it works well."
"The performance meets our requirements and the stability is good."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"The most valuable feature has been the ability to give control to others for support purposes."
"It's a user-friendly product."
"The most valuable feature of TeamViewer is its ease of use."
"The dashboards they have are good."
"The product is easy to install."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"From my perspective, the most important is the login."
"We had some instability during the implementation process. This has since been resolved."
"The pricing could be better."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"The biggest reason we don't use the solution for our company's clients is the solution's prices."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"We encounter challenges with portability, especially for users of iOS devices."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"The installation and the update agent could improve."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"The support could improve their speed."
"This solution could be improved by offering more flexibility in terms of usage."
"I would like to see TeamViewer support multiple platforms."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.