We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"We have scaled the solution and find this easy to do."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The solution now includes a multi-screen feature which is great."
"Microsoft Remote Desktop Services is scalable."
"I like that it works. In most cases, it's predictable. You know what you get."
"The product is stable."
"You can scale the product."
"The quality of the call and the quality of the sharing have been excellent."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"The most important feature of TeamViewer is its ease of use."
"It is fairly feature-rich and stable."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"The dashboards they have are good."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The performance depends on connectivity."
"Remote Desktop Services doesn't scale well."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"The solution isn't as good as the Citrix option."
"We are searching for a product with better remote access and remote sessions."
"We find the services are not as transparent as we would like for our integration with Citrix."
"The biggest reason we don't use the solution for our company's clients is the solution's prices."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"Sometimes it lags."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"The solution could have better scalability."
"The product can sometimes crash."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"The performance could always be better."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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