We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The solution is stable."
"The solution works on Microsoft servers."
"The most valuable feature is the ease of use."
"Good screen draw feature and ability to use two monitors."
"The performance is one of the main features of this solution."
"Microsoft is very reasonable in its approach to cost."
"The solution has very smooth connectivity and is very user friendly."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"It is fairly feature-rich and stable."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"It's a user-friendly product."
"It is a scalable product."
"The product is easy to install."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"It could offer better security for enterprises."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Sometimes difficult to set up without the requirement for login credentials each time."
"There is a limitation on the number of concurrent users."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"We are searching for a product with better remote access and remote sessions."
"The user interface needs improvement."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"The support could improve their speed."
"The security could improve in TeamViewer."
"TeamViewer is expensive, and you get a limited number of connections for your money."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 69 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.