We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The most valuable feature is the remote application access."
"The solution offers good value for money."
"I give the stability a nine out of ten."
"Microsoft Remote Desktop Services is scalable."
"The solution has very smooth connectivity and is very user friendly."
"The solution is stable."
"I've had good experiences with Microsoft customer support."
"The installation of Microsoft Remote Desktop Services was easy."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"The solution is very stable. We've never had a problem with it."
"TeamViewer is fast and easy to manipulate."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"There could be some improvement in the integration of the solution."
"I would like to see the hard drives work without locking up and integrate the local drives in the next release."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"We'd like more granular security control of the desktop services."
"We are searching for a product with better remote access and remote sessions."
"We encounter challenges with portability, especially for users of iOS devices."
"We had some instability during the implementation process. This has since been resolved."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"It becomes complicated to switch from one monitor to another for different windows."
"I'm not sure if they provide good quality audio alongside screensharing."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"This solution could be improved by offering more flexibility in terms of usage."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 74 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.