We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"The best feature is document management."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"The search functionality is a really powerful feature."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"We have found limiting permissions and history very valuable."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"With respect to our experiences with Confluence, we haven't had any issues."
"Its configuration management ability is critical for document-based systems."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"Removed the need of paper storage and people flow into the office."
"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"Managing user permissions and credentials could be easier."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"The product should have a workflow with approvals out-of-the-box."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"Replication needs improvement."
"The initial setup process is not intuitive."
"The limitations and boundaries must be extended."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"The solution lacks collaboration features."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
See our list of best Corporate Portals (Enterprise Information Portals) vendors.
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