We performed a comparison between Sophos UTM and WatchGuard XTM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"Virtual Domains (VDOMs) are a feature that we found valuable."
"The pricing is great and very reasonable."
"You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it."
"This solution has solid UTM features combined with a nice GUI."
"It works very well. It has a lot of different functionalities. Its cost is also fine for our customers."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"It is a good source for firewall protection."
"I like the web filtering options."
"It's a stable solution."
"Sophos UTM provides security for our network here and access through a VPN connection for our remote users. It also offers the flexibility to create different tools for accessibility."
"It is easy to manage."
"If a computer does get infected the Sophos appliance lets us know via it's Advanced Threat Protection so we can get a much faster response time."
"Configuration could not be made any easier."
"Efficient and effective - it's easy to separate rules."
"The scalability is good."
"It configures in all-in-one place."
"SNMP status monitoring and the Central Management Software."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"There is a site-to-site VPN configuration between others people."
"Application Control is fantastic with over 2,500 applications and the granularity that we can either allow people to view but not be able to log on to Facebook; or view it and log onto it if they're in the marketing department, but not play Facebook games. There are all sorts of different options like that. So it's highly granular."
"It is stable and does not require you to reboot all the time."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking."
"They should improve high CPU and memory usage that occurs."
"I would like reporting to be improved and should offer a lot more tools to monitor the products."
"In the future, I would like to see improvements made to cloud-based management."
"There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a case where I was dealing with a WhatsApp application that was giving issues. Technical support gave more than one reason it could be giving issues, but none of them solved the problem. Eventually I solved the problem, but it was far from the solutions that support had given."
"In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"In the next release, I would like to see the interface simplified to be more user-friendly."
"The cloud features and integration could be improved."
"The solution could be improved by adding cloud soundboxing."
"The technical support team’s response time could be improved."
"I would like to see Sophos UTM add support for all the new threat-detection technologies and the ability to respond to novel security threats that come along every day."
"Last year, Sophos had some major internal management changes that negatively impacted their support."
"The management suite is easy and the agent is easy to develop."
"Sophos UTM's internet security could be better."
"The documentation during the AWS integration was a little fuzzy on getting it to work with how the whole public exposure versus private exposure, then routing some of the traffic."
"There is still room for improvement in wireless protection. I don't mean their WiFi device is bad, but there are still things to improve on, such as WiFi roaming."
"The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
"Sometimes we have had issues with stability of the product."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"I would like them to improve the product's overall protections. This would be good for all product users."
"The VPN errors are not helpful when troubleshooting."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
Earn 20 points
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while WatchGuard XTM [EOL] doesn't meet the minimum requirements to be ranked in Firewalls. Sophos UTM is rated 8.4, while WatchGuard XTM [EOL] is rated 8.0. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of WatchGuard XTM [EOL] writes "The multi-layer security of the products are the primary reason we use these appliances, however, the gateway wireless functionality for managing access points leaves much to be desired". Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and Cisco Secure Firewall, whereas WatchGuard XTM [EOL] is most compared with .
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