We performed a comparison between Sophos UTM and WatchGuard XTM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls."It is quite easy to handle."
"The performance is good."
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"From the firewall perspective, the rules and policies are very sufficient and easy to use."
"It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall."
"SSL-VPN is very useful for us and has been very reliable."
"Our security improved from being able to put in rules and close off unwanted traffic."
"The ease of setting the solution up is a valuable aspect for us."
"Sophos is a unified solution. We have anti-virus protection, firewall rules, knotting, and DACC all in one box."
"It helped to connect our satellite offices to the main Amazon infrastructure in a circular way."
"The stability, overall, is excellent. I haven't had a problem in the last two years."
"Technical support is very responsive."
"It works well without any maintenance. So far, it has worked pretty well regardless of the traffic."
"We've found the technical support to be helpful."
"It has helped by identifying threats within the company. If there are computers or servers that are compromised, then we are able to identify them right away in the system."
"The most valuable feature is ransomware protection."
"They have a reporting system which can store data over a very long period of time. Not many other firewall vendors provide a reporting system, but if they do, like Fortinet does, then you've got buy that as an additional product and that can be more than twice as expensive as the initial investment in the firewall. And without reporting over a long-term period, you're just about wasting your time."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"It configures in all-in-one place."
"There is a site-to-site VPN configuration between others people."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"Application Control is fantastic with over 2,500 applications and the granularity that we can either allow people to view but not be able to log on to Facebook; or view it and log onto it if they're in the marketing department, but not play Facebook games. There are all sorts of different options like that. So it's highly granular."
"It is stable and does not require you to reboot all the time."
"SNMP status monitoring and the Central Management Software."
"There are mainly two areas of improvement in Fortinet FortiGate— the licensing cost and the timing of upgrading licenses for boxes."
"The solution can have more features in a single box that can be multi-applied to integrate everything."
"Fortinet FortiGate is a firewall solution and once it's deployed, you can rest assured that your system is secure."
"We would like to see an upgrade to the VPN feature, we are using the VPN from outside of our office and there is a limitation to 10 connections, more connections would be suitable."
"We'd like more management across other integrations."
"To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"Its customer service could be better."
"Sophos UTM could be simplified, and they can improve on the many other features, like SD-WAN and load balancing. Sophos UTM is missing a few features that their competitors have. For example, if you have multiple branches you would like to connect, the load balancing features aren't available on multilink. If we create a VPM for multiple LAN links, we cannot load balance the traffic."
"During initial configuration, I encountered a few issues."
"Last year, Sophos had some major internal management changes that negatively impacted their support."
"The solution needs to do better at covering mobile devices, although they may have an integrated solution for that purpose."
"Email spam filtering only works if you have an on-prem Exchange server. It doesn't interface with Office 365 like the XG model. That would be one feature that they could improve. They're not going to do it because they're trying to push us all to XG."
"The reporting system needs to allow for customizations because many reports do not include details that we expect."
"The documentation during the AWS integration was a little fuzzy on getting it to work with how the whole public exposure versus private exposure, then routing some of the traffic."
"The support could be better."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
"I would like them to improve the product's overall protections. This would be good for all product users."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
"Sometimes we have had issues with stability of the product."
"The initial setup is neither simple nor complex. If you know the base in networking and how the firewall works, you will be able to figure it out."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"The VPN errors are not helpful when troubleshooting."
Earn 20 points
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 29 reviews while WatchGuard XTM [EOL] doesn't meet the minimum requirements to be ranked in Firewalls. Sophos UTM is rated 8.4, while WatchGuard XTM [EOL] is rated 8.0. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and Cisco Secure Firewall, whereas WatchGuard XTM [EOL] is most compared with .
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