We performed a comparison between SOTI MobiControl and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Compliance and the policies that can be set are the most valuable features."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"It works well if you have a Microsoft environment."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The ability to manage devices with different sets of policies is most valuable."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It is very reliable, and their support is excellent."
"The company's support is the best. That'd be the number one thing."
"The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly."
"One of the most valuable features is the ease of moving items from one configuration to another; it's a Windows-like setup. Also, the admin console is very easy to manage and to move through."
"The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful."
"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"The remote control we have helps us a lot."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."
"It's a tool that can be managed in various departments."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"It seems highly stable and scalable."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Could benefit from user having more control over devices."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"There should be more focus on mobile device security and integration."
"There could be a feature for user ID management."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"In future releases, I would like to see a better configuration of the dashboard."
"The documentation could be improved in SOTI MobiControl."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
"The integration on the application side could improve."
"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."
"The mobile device repository is somewhat difficult to manage with a large user base."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"The solution's pre-stage enrollment could be improved."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"Security aspects such as data loss prevention could be improved."
"We'd like to see a better connection to Microsoft Azure and a better connection with Check Point."
SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 81 reviews. SOTI MobiControl is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". SOTI MobiControl is most compared with 42Gears SureMDM, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, ManageEngine Endpoint Central, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our SOTI MobiControl vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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