Citrix Endpoint Management vs SOTI MobiControl comparison

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Executive Summary

We performed a comparison between Citrix Endpoint Management and SOTI MobiControl based on real PeerSpot user reviews.

Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Citrix Endpoint Management vs. SOTI MobiControl Report (Updated: November 2022).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The performance of Microsoft Intune is good.""This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.""Intune enables us to manage our devices from anywhere.""Microsoft Endpoint Manager is not expensive overall, especially for small environments.""I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID.""The most valuable feature is the UEM capabilities.""We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere.""Mobile device management is most valuable."

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"The MAM applications of the product are great.""The product is capable of acting in many different ways to help secure architecture.""ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.""We have seen improvements in compliance management on the devices.""A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

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"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone.""One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are.""It's been very stable over the past few years.""The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful.""The most valuable feature of SOTI MobiControl is the feature to control what software is on the equipment that is authorized.""We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle.""All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager.""Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."

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Cons
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune.""I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam.""In an upcoming release, I would like to see some kind of analytics report.""Could benefit from user having more control over devices.""Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly.""It would be helpful if there was proactive remediation.""Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view.""There can be delays in the deployment of new policies."

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"The tool’s battery usage was high.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.""Requires integrating with ABM before enabling some of the features.""Support for inventory management of Apple devices should be added."

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"Reporting could be better. When I try to run a report, it doesn't have a filter or even a feature where I can choose what I have in the report. That's been a struggle since the first time I used it so I just don't touch it anymore.""They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust.""The remote screen of the solution gets stuck at times. So, that needs to be improved.""One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field.""SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly.""They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show.""For the most part, the application deployment works well. Occasionally, when moving a gun, we'll see that we have to manually intervene, when working with the setup.""If the interface was a little bit more intuitive, more easily allowed me to get to where I want to be, that would be a little bit nicer, as far as the file sync goes."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

    Information Not Available
  • "Pricing is okay, but when you buy your renewal of licenses - at the end of the period or the year - if you have a lot of devices, obviously, it's going to increase. In the end, it's kind of expensive."
  • "I thought pricing was kind of high, but I believe that Soti is probably the best out there for this type of software, so there's not much I can do about that. The licensing is annual, per device."
  • "They've been pretty flexible with us, because we've changed the way we do our licensing a few times. We did a yearly, and then we went back and we did a quarterly, and I think we're back to yearly right now. We've been able to work stuff out and pricing has gone down since the onset. We've got a better rate per device and it's reasonable. The licensing cost from SOTI usually doesn't scare anybody, away once it's explained."
  • "The solution that we were using costs less, but it didn't offer as much as Soti. It's comparable if you look at it over the five-year term."
  • "There are solutions that can be more aggressively priced, but they may not provide all that SOTI does. It's a matrix regarding what feature you use. You need to compare the features you use and what you are willing to pay for them... SOTI's pricing is okay. It's in the middle... They can provide more aggressive pricing once you start to have a lot of licenses."
  • "The pricing is reasonable and the licensing model is very reasonable when compared to some of the competitors in the market. I can speak directly regarding Intune, which is very expensive compared to SOTI."
  • "It makes sense to have scanners on SOTI MobiControl, but it makes less sense to have printers because there are fewer features for them, while the price is the same for both."
  • "SOTI's pricing seems to be competitive."
  • More SOTI MobiControl Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:We have seen improvements in compliance management on the devices.
    Top Answer:The features are less than that provided by VMware. The tool’s battery usage was high. We received complaints from the… more »
    Top Answer:It's been very stable over the past few years.
    Top Answer:It is an expensive product. I would rate the pricing a ten out of ten, with ten being very expensive, especially in… more »
    Top Answer:The cost could be a bit better, especially in emerging markets like South Africa.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    MobileManager, Zenprise, XenMobile
    MobiControl
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization52%
    Computer Software Company8%
    Government6%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company19%
    Transportation Company16%
    Retailer13%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company12%
    Retailer10%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise58%
    Large Enterprise32%
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    Buyer's Guide
    Citrix Endpoint Management vs. SOTI MobiControl
    November 2022
    Find out what your peers are saying about Citrix Endpoint Management vs. SOTI MobiControl and other solutions. Updated: November 2022.
    765,386 professionals have used our research since 2012.

    Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 9 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. Citrix Endpoint Management is rated 8.2, while SOTI MobiControl is rated 8.2. The top reviewer of Citrix Endpoint Management writes "Great application deployment, gateway and split tunnel features". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central and CyberArk Identity, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and ManageEngine Endpoint Central. See our Citrix Endpoint Management vs. SOTI MobiControl report.

    We monitor all UEM (Unified Endpoint Management) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.