We performed a comparison between Citrix Endpoint Management and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very stable and scalable cloud-only solution."
"It has improve our organization through the remote management of non-domain joined devices."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"It is a stable solution."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"Autopilot is the most valuable feature of Microsoft Intune."
"The technical support of Microsoft Intune is good."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"We have seen improvements in compliance management on the devices."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The initial setup is straightforward."
"I've really enjoyed the use of the file sync when I'm administrating version control in my program."
"The licensing is simple."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful."
"It is a scalable solution."
"The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly."
"It helps in enrolling, managing, and relocating the devices quickly."
"The UI is not user-friendly and has room for improvement."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"The installation could be improved to be simplified."
"It needs certificate provisioning for S/MIME purposes."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"It's only good for a Microsoft environment."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Requires integrating with ABM before enabling some of the features."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"The tool’s battery usage was high."
"I would like them to improve the process of enrolling Android devices. It's much more difficult to enroll Android devices than it is Windows CE devices. There are a lot more steps required."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"In the next release, they should make it easier to migrate."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"The documentation could be improved in SOTI MobiControl."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. Citrix Endpoint Management is rated 8.2, while SOTI MobiControl is rated 8.2. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and ManageEngine Endpoint Central. See our Citrix Endpoint Management vs. SOTI MobiControl report.
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