We performed a comparison between Citrix Endpoint Management and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to manage."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"It's easy to manage and easy to configure."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The solution has reduced the risk of security breaches by 30%."
"Autopilot is the most valuable feature."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"We have seen improvements in compliance management on the devices."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"It's been very stable over the past few years."
"We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"The most valuable feature is the fact that I can manage my devices remotely."
"The licensing is simple."
"The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly."
"SOTI MobiControl is the right solution for customers who want a reliable and low-cost MDM solution."
"The pricing could be improved."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"The product needs to upgrade itself when the server is overloaded."
"In an upcoming release, I would like to see some kind of analytics report."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Requires integrating with ABM before enabling some of the features."
"The tool’s battery usage was high."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Support for inventory management of Apple devices should be added."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
"Its user interface needs to be improved."
"SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. Citrix Endpoint Management is rated 8.2, while SOTI MobiControl is rated 8.2. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and ManageEngine Endpoint Central. See our Citrix Endpoint Management vs. SOTI MobiControl report.
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